85
Technical Manual
Error Diagnostics Fault
Message Screen Text Description
Please Remove Cup Mug sensor error Cup not removed from dispense
area after vend completed
or faulty mug sensor
Sorry Out of Service No cup delivered ring 1 Problem with CDU (cup jam)
Please Insert Mug SureVend on/SureVend No more cups being dispensed
error and must SureVend
Sorry Out of Service Low water Low water level in heater tank
Low Water
Sorry Out of Service Water tank Water in the heater tank is below the
Water Tank Heating heating minimum vend temperature
Sorry Out of Service Fill timeout/ low water Machine has been filling for 2 minutes and
Fill Timeout not reached optimum level
Sorry Out of Service Invalid temp 1. Comms error between I/O & MPU
Invalid Temp 2. Machine has exceeded optimum
boiler temp
3. Temperature probe fault
Sorry Out of Service Brewer jam Brewer has not moved from its home
Brewer Jam position and may be jammed
Sorry Out of Service Brewer not homed Brewer has not returned to its home
Brewer Not Homed position and may be jammed
Sorry Out of Service Coin mech Communication error detected between
No Monetary Device comm monetary device and machine
Sorry Out of Service No monetary Machine is configured for an incorrect
No Monetary Device device-fatal/No monetary device, or the device
monetary device is not responding
Temporarily Coin mech ROM MDB coin mech ROM checksum
Out Of Service test failed (fatal error)
Temporarily Coin mech accept MDB coin mech is
Out Of Service unplugged unplugged or faulty
Temporarily Coin mech accept Coin jam detected in coin acceptor
Out Of Service jam
Temporarily Coin mech Coin jam detected in coin tube
Out Of Service payout jam
Temporarily Coin mech Coin tube sensor fault detected
Out Of Service tube sensor
Temporarily Coin mech all No useable coin tubes. Machine
Out Of Service tubes err unable to pay out
Temporarily Coin mech Problem with coin tube. Tube indicates
Out Of Service tube err full, but coin count is zero
Temporarily Card reader comm Fatal error. Cannot communicate
Out Of Service with the card reader
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