Section 11 - Diagnostics and Simple Maintenance
11.1 Diagnostics
The following pages list the error messages that may be displayed, diagnostics messages
accessed via the engineers program and fault descriptions.
Crane Merchandising Systems Parts and Support Phone Numbers:
Parts: 1-800-621-7278
Service: 1-800-628-8363
84
Technical Manual
Error Diagnostics Fault
Message Screen Text Description
Sorry Out of Service Head not homed Dispense head has not returned to
Head Not Homed home position in expected time
Sorry Out of Service Head not extended Dispense head has not fully
Head Not Extended extended in the expected time
Sorry Out of Service Waste tray full Waste tray full
Waste Tray Full
Temporarily Init failed restart Machine failed on initialization
Out of Service
Sorry Out of Service No I/O comm Comms error detected between
No I/O Comm mpu and I/O board
Initializing - CoEx® brewer not situated
correctly in the machine
Temporarily All selections All drink selections have been disabled
Out Of Service disabled
Sorry Out of Service Rinsing Automatic or manual rinse
Rinsing cycle in progress
- Rinsing A rinsing cycle was interrupted
and not completed
Out Of Cups Cup turret/no cups/ Unable to find cup stack.
Please Insert Mug no cups Cup turret has timed-out on initialization
Sorry Out of Service No cups and mug Machine is out of cups and
No Cups sensor failure mug sensor is faulty
Out Of Cups No cups/no cups No cups are available but the mug
Please Insert Mug sensor is working
Out Of Cups No cup delivered ring 1 Non fatal error detected with
Please Insert Mug SV on SureVend cup mechanism
Please Remove Cup Mug sensor error/ An error has occurred with the SureVend
please remove cup sensor during a vend
Sorry Out of Service SureVend error and No cups remaining and fault
Mug Sensor Error must SureVend with mug sensor
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