FC4500-UM-251-9370 145
9 TROUBLE SHOOTING
9.3 The Coordinate Axes Cannot Be Correctly Aligned
Symptom Cause Solution
During automatic registration mark
alignment, the MARK SEARCH
ERROR message is displayed or the
coordinate axes cannot be properly
aligned.
There is foreign matter or plotting
on the area where the mark sensor
passes.
Ensure that the detection area is free of
foreign matter or plotting.
The medium is loose or wrinkled
where the mark sensor passes.
• Firmly secure the medium so that it
will not come loose.
• Use a medium without any wrinkles,
creases, or folds.
The medium is not white. Use a white medium.
The registration marks are not
printed using black ink.
Print the registration marks using
black ink.
The lines of the printed registration
marks are too thin or are not
cleanly printed.
Print clean registration marks with a line
width of at least 0.3 mm.
Strong light is irradiating the
vicinity of the mark sensor.
Ensure that no light from an external
source irradiates the vicinity of the mark
sensor.
If none of the above solutions are feasible, perform registration mark
alignment manually.
9.4 General Error Messages
Error message Cause Solution
[X POSITION ALARM POWER OFF
THEN ON]
or
[Y POSITION ALARM POWER OFF
THEN ON]
The cutting conditions specied
for the medium to be cut are
unreasonable.
Lower the SPEED setting. Lower the
FORCE setting.
Something is obstructing the pen
carriage’s movement.
After removing the obstacle, turn the
plotter off then back on again.
An external load was applied to
the pen carriage during operation.
After removing the obstacle, turn the
plotter off then back on again.
Fragments of the cut medium have
entered into the plotter’s moving
parts and are impeding their
movement.
After removing the obstacle(s), turn the
plotter off then back on again.
• The beeper sounds.
• The PROMPT lamp lights.
The table of acceleration rates is
faulty.
Replace the X motor or the Y motor.
Replace the main board.
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