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Copyright © 2008-2011, Harris Corporation
B
Troubleshooting
Ethernet Network or FR6822+QXFE Frame Failure
Before contacting a Customer Service representative to resolve a technical issue, do the
following:
1 Ensure the 6800+ETH module is connected with the proper Ethernet cable.
Use a normal cable for connecting to a hub or switch; use a crossover cable for a direct
connection to a PC.
2 Ensure that the coaxial loop is properly terminated with a 75 BNC terminator on
connected frames.
Discovering, Controlling, and Monitoring Devices
If Navigator does not discover some or all 6800+ devices, ensure the following:
The PC is a single processor
IP address settings for the PC and the 6800+ETH module are on the same subnet (the IP
addresses are all within a similar range; for example, 192.168.100.250 and
192.168.100.245)
The FR6822+QXFE frame is turned on last and is given 3 to 4 minutes to initialize
All front modules are securely plugged in (including the resource module on the left side
of the frame) and all back modules are installed and seated correctly
All front modules match the corresponding back connectors
All 6800 series modules are compatible (see Using 6800 Series Modules in FR6822+
Frames on page 89)
For specific troubleshooting tips on discovering the 6800+ETH module, see Pinging an
Installed 6800+ETH Module on page 88.
Resetting the 6800+ETH IP Address
If you do not know the IP address of an 6800+ETH module, you can set it back to the
default, and then set it to a new IP address. Follow these steps:
1 Remove the 6800+ETH module from the frame, following the steps in Removing a
Resource Module on page 15.
2 Locate the DIP switches on the 6800+ETH module.
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