Helmer iB111 (Version A) - 11 Troubleshooting; General Operation Problems

360077-1/O 46
i.Series® - All Models
11 Troubleshooting
CAUTION ► Review all safety instructions prior to troubleshooting. Refer to chapter 2 (Safety).
► Troubleshooting should only be performed by trained refrigeration technicians.
11.1 General Operation Problems
Problem Possible Cause Action
Drawer or basket
does not slide easily.
Drawer slide is faulty. ► Conrmtheslideisoperatingcorrectly.Replaceif
necessary.
Debris in the drawer
slides.
► Pullthedrawerorbasketoutandconrmthe
slides are free of debris. Clean if necessary.
Drawer slides are not
lubricated.
► Using a lightweight oil, lubricate the bearings in the
slides.
Drawer or basket is
misaligned or not
level.
► Conrmbothslidesforthedrawerorbasketare
mounted at the same height.
Door does not open
easily.
Debris in the hinges. ► Conrmthehingesarefreeofdebris.Cleanthe
hinges if necessary.
Door hinges are not
lubricated.
► Using a general-purpose grease, lubricate the
pivots in the hinges.
Hinge cam is faulty. ► Conrmthehingecamisnotdamaged.Replaceif
necessary.
Monitor display is hard
to read.
Screen contrast is set
too low.
► Change the screen contrast.
Alarm monitor is not
responding.
Digital electronics are
locked because of an
interruption in power.
► Reset the monitoring system.
Chamber temperature
meets an alarm
condition, but
the appropriate
temperature alarm is
not active.
Temperature alarm
setpoint was changed.
► Check the current setpoints for the temperature
alarms. Change the setpoints if necessary.