Solving network problems ............................................................................................... 129
Solving memory problems .............................................................................................. 130
Solving processor problems ........................................................................................... 131
Solving CD-ROM and DVD problems ............................................................................. 131
Solving Internet access problems ................................................................................... 132
POST and error messages ............................................................................................................... 134
Appendix A Appendix A — SAS devices
Supported SAS RAID configurations ................................................................................................ 144
SAS RAID 0 configuration ................................................................................................................ 145
SAS RAID 1 configuration ................................................................................................................ 146
SAS RAID 1E configuration .............................................................................................................. 148
Appendix B Appendix B — SATA devices
Attaching SATA HDDs .................................................................................................................... 152
Configuring system BIOS ................................................................................................................ 153
Creating RAID volumes .................................................................................................................... 154
Deleting RAID volumes .................................................................................................................... 155
Appendix C Appendix C — Connector pins
Connector pin descriptions ............................................................................................................... 158
Appendix D Appendix D — System board designators
Appendix E Appendix E — Routine care
General cleaning safety precautions ............................................................................................... 170
Maximizing the airflow ...................................................................................................................... 171
Cleaning the workstation case ......................................................................................................... 172
Cleaning the keyboard .................................................................................................................... 173
Cleaning the monitor ....................................................................................................................... 174
Cleaning the mouse ......................................................................................................................... 175
Appendix F Appendix F — Additional password security and resetting CMOS
Resetting the password jumper ........................................................................................................ 178
Clearing and Resetting the CMOS ................................................................................................... 179
Using the CMOS Button .................................................................................................. 179
Using Computer Setup to Reset CMOS .......................................................................... 180
Appendix G Appendix G — Quick troubleshooting flowcharts
Initial troubleshooting ....................................................................................................................... 182
No power .......................................................................................................................................... 183
No power, part 1 .............................................................................................................. 183
No power, part 2 .............................................................................................................. 184
No power, part 3 .............................................................................................................. 184
No video ........................................................................................................................................... 186
No video, part 1 ............................................................................................................... 186
No video, part 2 ............................................................................................................... 187
No video, part 3 ............................................................................................................... 187
ENWW 9
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