HPE ProLiant Gen9 - Page 135

Action
1. Use the Embedded UEFI Shell ping command to check the network connection. See “Ping” in the UEFI
Shell User Guide for HPE ProLiant Gen9 Servers and HPE Synergy.
2. Change your static network connection settings and try to download the file in URL again.
Solution 2
Cause
The DHCP server did not respond.
Action
1. Ensure that there is a DHCP server available and it is operational.
2. Try to download the file in the URL again.
Solution 3
Cause
No cable is connected to the selected NIC port.
Action
1. Ensure that there is a cable connection.
2. Try to download the URL again.
Solution 4
Cause
The file is incorrect or not present on the server, or it cannot be downloaded due to insufficient privileges.
Check the file name and that it exists on the server. Make sure that you have admin privileges on the server.
Action
1. Ensure that the file is present, that you are using the correct file name and have sufficient privileges to
download it.
2. Try to download the file in the URL again.
Solution 5
Cause
The HTTP or FTP server is down or did not respond.
Action
1. Ensure that the HTTP or FTP server you specified is available and that it is operational.
2. Try to download the file in the URL again.
Troubleshooting 135