v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, Type 7377 server,” on page 125 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
00580A5 Mirror failover complete Information only. Memory redundancy has been lost. Check
the event log for uncorrected DIMM failure events (See “Event
logs” on page 24 for more information).
00580A6 Spare memory channel activated Information only. Memory online-spare channel has been
activated to back up a failed DIMM. Check the event log for
uncorrected DIMM failure events.
0068002 CMOS battery cleared
1. Reseat the battery.
2. Clear the CMOS memory (see “System-board jumpers” on
page 18).
3. Replace the following components one at a time, in the
order shown, restarting the server each time:
a. Battery
b. (Trained service technician only) System board
2011001 PCI-X SERR
1. Check the PCI error LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI device firmware.
4. Remove the adapter from the riser card.
5. Replace the following components one at a time, in the
order shown, restarting the server each time:
a. Riser card
b. (Trained service technician only) System board
2018001 PCI Express uncorrected or
uncorrected error
1. Check the PCI error LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI device firmware.
4. Remove any adapters from the riser cards.
5. Replace the following components one at a time, in the
order shown, restarting the server each time:
a. Riser card
b. (Trained service technician only) System board
Chapter 3. Diagnostics 33
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