v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, Type 7377 server,” on page 125 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
2018002 Option ROM resource allocation
failure
Informational message that some devices might not be
initialized.
1. If possible, rearrange the order of the adapters in the PCI
slots to change the load order of the optional-device ROM
code.
2. Run the Setup utility, select Start Options, and change
the boot priority to change the load order of the
optional-device ROM code.
3. Run the Setup utility and disable some other resources, if
their functions are not being used, to make more space
available:
v Select Start Options and Planar Ethernet
(PXE/DHCP) to disable the integrated Ethernet
controller ROM.
v Select Advanced Functions, then PCI Bus Control,
then PCI ROM Control Execution to disable the ROM
of adapters in the PCI slots.
v Select Devices and I/O Ports to disable any of the
integrated devices.
4. Replace the following components one at a time, in the
order shown, restarting the server each time:
a. Each adapter
b. (Trained service technician only) System board
3xx0007 (xx
can be 00 -
19)
Firmware fault detected, system
halted
1. Recover the server firmware to the latest level.
2. Undo any recent configuration changes, or clear CMOS
memory to restore the settings to the default values.
3. Remove any recently installed hardware.
3038003 Firmware corrupted
1. Run the Setup utility, select Load Default Settings, and
save the settings to recover the server firmware.
2. (Trained service technician only) Replace the system
board.
Note: Make sure the technician refreshes the VPD.
3048005 Booted secondary (backup) UEFI
image
Information only. The backup switch was used to boot the
secondary bank.
3048006 Booted secondary (backup) UEFI
image because of ABR
1. Run the Setup utility, select Load Default Settings, and
save the settings to recover the primary UEFI settings.
2. Turn off the server and remove it from the power source.
3. Reconnect the server to the power source, and then turn
on the server.
34 IBM System x3630 M3 Type 7377: Problem Determination and Service Guide
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