Intel® Server System M50CYP1UR Family System Integration and Service Guide
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Appendix A. Getting Help
Available Intel support options with your Intel Server System:
1. 24x7 support through Intel’s support webpage at
https://www.intel.com/content/www/us/en/support/products/1201/server-products.html
Information available at the support site includes:
• Latest BIOS, firmware, drivers, and utilities
• Product documentation, setup, and service guides
• Full product specifications, technical advisories, and errata
• Compatibility documentation for memory, hardware add-in cards, and operating systems
• Server and chassis accessory parts list for ordering upgrades or spare parts
• A searchable knowledge base to search for product information throughout the support site
Quick Links:
2. If a solution cannot be found at Intel’s support site, submit a service request via Intel’s online service
center at https://supporttickets.intel.com/servicecenter?lang=en-US. In addition, you can also view
previous support requests. (Login required to access previous support requests)
3. Contact an Intel support representative using one of the support phone numbers available at
https://www.intel.com/content/www/us/en/support/contact-support.html (charges may apply).
Intel also offers Partner Alliance Program members around-the-clock 24x7 technical phone support on
Intel® server boards, server chassis, server RAID controller cards, and Intel® Server Management at
https://www.intel.com/content/www/us/en/partner-alliance/overview.html
Note: The 24x7 support number is available after logging in to the Intel Partner Alliance website.
Warranty Information
To obtain warranty information, visit http://www.intel.com/p/en_US/support/warranty.
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