Chapter 8 — Troubleshoot and Maintain the Computer
CN51 Mobile Computer User Manual 133
2 Tap Reset phone. A confirming message appears, reminding you
that you cannot reverse this action.
3 Tap Erase everything. The computer restarts and all user data,
files, and downloaded apps are erased.
Clean the Computer
To keep the computer in good working order, you may need to clean
the scanner window, color camera window, and the touch screen.
Clean the windows and the touch screen as often as needed for the
environment in which you are using the computer. To clean the
computer, use one of these recommended cleaning agents:
• Acetic acid, 10% in water
• Ethyl alcohol, 10% in water
• Mild soap solutions
• 5% to no more than 10% bleach or sodium hypochlorite with water
1 Press the Power button to suspend the computer.
2 Dip a clean cloth towel in the cleaning agent and wring out the
excess.
3 Wipe off the scanner window, camera lens, and flash area. Do not
allow any abrasive material to touch these surfaces.
4 Wipe dry.
5 Let the computer completely air dry before using again.
Caution: There are no user-serviceable parts inside the computer.
Opening the computer will void the warranty and may cause
damage to the internal components.
Note: Intermec recommends that you leave the battery installed when
you clean the computer as described. Leaving the battery installed
helps prevent fluids from entering the computer through the SIM card
and microSD card connectors.
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