Related Topics ■ Locating the SRX100 Services Gateway Component Serial Number and Agency
Labels on page 124
■ Information You Might Need to Supply to Juniper Networks Technical Assistance
Center on page 125
■ Packing the SRX100 Services Gateway and Components for Shipment on page
126
■ Contacting Customer Support on page 126
Locating the SRX100 Services Gateway Component Serial Number and Agency
Labels
Listing the SRX100 Services Gateway and Component Details with the CLI
Before contacting Juniper Networks to request an RMA, you must find the serial
number on the SRX100 Services Gateway or component.
To list all of the SRX100 Services Gateway components and their serial numbers,
enter the following command-line interface (CLI) command:
user@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis AU0209AF0022 SRX100-hm
Routing Engine REV 00 750-02177 BAAA0083 RE-SRX100-HIGHMEM
FPC 0 FPC
PIC 0 8x FE Base PIC
Power Supply 0
SRX100 Services Gateway Chassis Serial Number and Agency Labels
The SRX100 Services Gateway has a serial number ID and agency labels on the
bottom of the chassis as shown in Figure 19 on page 125.
124 ■ Locating the SRX100 Services Gateway Component Serial Number and Agency Labels
SRX100 Services Gateway Hardware Guide