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Juniper SRX100 Hardware Guide

Juniper SRX100
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Figure 19: Location of SRX100 Services Gateway Serial Number and Agency Labels
Related Topics Return Procedure for the SRX100 Services Gateway on page 123
Contacting Customer Support on page 126
Contacting Customer Support to Obtain a Return Materials Authorization
This topic includes the following sections:
Information You Might Need to Supply to Juniper Networks Technical Assistance
Center on page 125
Contacting Customer Support on page 126
Packing the SRX100 Services Gateway and Components for Shipment on page 126
Information You Might Need to Supply to Juniper Networks Technical Assistance Center
If you are returning a services gateway or hardware component to Juniper Networks
for repair or replacement, obtain a Return Materials Authorization (RMA) number
from Juniper Networks Technical Assistance Center (JTAC).
When requesting support from JTAC by telephone, be prepared to provide the
following information:
Your existing case number, if you have one
Details of the failure or problem
Type of activity being performed on the services gateway when the problem
occurred
Contacting Customer Support to Obtain a Return Materials Authorization 125
Appendix D: Contacting Customer Support and Returning the SRX100 Services Gateway Hardware

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Juniper SRX100 Specifications

General IconGeneral
Routing protocolsBGP, IS-IS, MPLS, OSPF
Switching protocolsVLAN 802.1Q, 802.3ad/LACP, STP
Supported network protocolsIPv4, IPv6, CLNS
Firewall securityYes
Security algorithms3DES, DES
Authentication methodRADIUS, RSA SecureID, LDAP
VPN supportIPsec VPN
Data transfer rate0.1 Gbit/s
Input voltage100 - 240 V
Input frequency50/60 Hz
Heat dissipation35 BTU/h
Power requirements100-240, 50/60
Power over Ethernet (PoE)No
Power consumption (typical)30 W
SafetyUL 60950-1, CSA 60950-1, AS / NZS 60950-1, AS / NZS 60950-1, CB Scheme, EN 60950-1
CertificationFCC Class B ICES class B AS / NZS CISPR22 Class B AS / NZS CISPR22 Class B VCCI Class B EN 55022 Class B, EN 300386
Mounting typeRack mounting
Internal memory1024 MB
Storage temperature (T-T)-20 - 70 °C
Operating temperature (T-T)0 - 40 °C
Weight and Dimensions IconWeight and Dimensions
Weight1100 g
Dimensions (WxDxH)216 x 147 x 36 mm

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