Juniper SRX100 - Packing the SRX100 Services Gateway and Components for Shipment

■
Configuration data displayed by one or more show commands
■ Your name, organization name, telephone number, fax number, and shipping
address
Related Topics ■ Return Procedure for the SRX100 Services Gateway on page 123
■ Locating the SRX100 Services Gateway Component Serial Number and Agency
Labels on page 124
■ Packing the SRX100 Services Gateway and Components for Shipment on page
126
■ Contacting Customer Support on page 126
Contacting Customer Support
Once you have located the serial numbers of the device or component, you can
return the device or component for repair or replacement. For this, you need to
contact Juniper Networks Technical Assistance Center (JTAC).
You can contact JTAC 24 hours a day, 7 days a week, using any of the following
methods:
■
On the Web: Using the Case Manager link at http://www.juniper.net/support/
■ By telephone:
■ From the US and Canada: 1-888-314-JTAC
■ From all other locations: 1-408-745-9500
NOTE: If contacting JTAC by telephone, enter your 11-digit case number followed
by the pound (#) key if this is an existing case, or press the star (*) key to be routed
to the next available support engineer.
Related Topics Return Procedure for the SRX100 Services Gateway on page 123■
■ Locating the SRX100 Services Gateway Component Serial Number and Agency
Labels on page 124
■ Packing the SRX100 Services Gateway and Components for Shipment on page
126
Packing the SRX100 Services Gateway and Components for Shipment
This section describes how to pack the services gateway or components for shipment.
Packing the Services Gateway for Shipment
126 ■ Contacting Customer Support
SRX100 Services Gateway Hardware Guide