Juniper SRX100 Hardware Guide

■
Configuration data displayed by one or more show commands
■ Your name, organization name, telephone number, fax number, and shipping
address
Related Topics ■ Return Procedure for the SRX100 Services Gateway on page 123
■ Locating the SRX100 Services Gateway Component Serial Number and Agency
Labels on page 124
■ Packing the SRX100 Services Gateway and Components for Shipment on page
126
■ Contacting Customer Support on page 126
Contacting Customer Support
Once you have located the serial numbers of the device or component, you can
return the device or component for repair or replacement. For this, you need to
contact Juniper Networks Technical Assistance Center (JTAC).
You can contact JTAC 24 hours a day, 7 days a week, using any of the following
methods:
■
On the Web: Using the Case Manager link at http://www.juniper.net/support/
■ By telephone:
■ From the US and Canada: 1-888-314-JTAC
■ From all other locations: 1-408-745-9500
NOTE: If contacting JTAC by telephone, enter your 11-digit case number followed
by the pound (#) key if this is an existing case, or press the star (*) key to be routed
to the next available support engineer.
Related Topics Return Procedure for the SRX100 Services Gateway on page 123■
■ Locating the SRX100 Services Gateway Component Serial Number and Agency
Labels on page 124
■ Packing the SRX100 Services Gateway and Components for Shipment on page
126
Packing the SRX100 Services Gateway and Components for Shipment
This section describes how to pack the services gateway or components for shipment.
Packing the Services Gateway for Shipment
126 ■ Contacting Customer Support
SRX100 Services Gateway Hardware Guide

Juniper SRX100 Specifications

General

Routing protocols	BGP, IS-IS, MPLS, OSPF
Switching protocols	VLAN 802.1Q, 802.3ad/LACP, STP
Supported network protocols	IPv4, IPv6, CLNS
Firewall security	Yes
Security algorithms	3DES, DES
Authentication method	RADIUS, RSA SecureID, LDAP
VPN support	IPsec VPN
Data transfer rate	0.1 Gbit/s
Input voltage	100 - 240 V
Input frequency	50/60 Hz
Heat dissipation	35 BTU/h
Power requirements	100-240, 50/60
Power over Ethernet (PoE)	No
Power consumption (typical)	30 W
Safety	UL 60950-1, CSA 60950-1, AS / NZS 60950-1, AS / NZS 60950-1, CB Scheme, EN 60950-1
Certification	FCC Class B ICES class B AS / NZS CISPR22 Class B AS / NZS CISPR22 Class B VCCI Class B EN 55022 Class B, EN 300386
Mounting type	Rack mounting
Internal memory	1024 MB
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 40 °C

Weight and Dimensions

Weight	1100 g
Dimensions (WxDxH)	216 x 147 x 36 mm