Lenovo ThinkSystem SR635 - Page 4

Remove the backplane for four 3.5-inch hot-
swap drives . . . . . . . . . . . . . . 131
Install the backplane for four 3.5-inch hot-
swap drives . . . . . . . . . . . . . . 132
Remove the backplane for eight 2.5-inch hot-
swap drives . . . . . . . . . . . . . . 134
Install the backplane for eight 2.5-inch hot-
swap drives . . . . . . . . . . . . . . 134
Remove the backplane for ten 2.5-inch hot-
swap drives . . . . . . . . . . . . . . 135
Install the backplane for ten 2.5-inch hot-
swap drives . . . . . . . . . . . . . . 136
Remove the rear backplane . . . . . . . . 138
Install the rear backplane . . . . . . . . . 139
CMOS battery replacement . . . . . . . . . . 142
Remove the CMOS battery . . . . . . . . 142
Install the CMOS battery . . . . . . . . . 143
TPM adapter replacement. . . . . . . . . . . 145
Remove the TPM adapter . . . . . . . . . 145
Install the TPM adapter . . . . . . . . . . 146
Rear hot-swap drive cage replacement . . . . . 147
Remove the rear hot-swap drive cage . . . . 148
Install the rear hot-swap drive cage . . . . . 148
Middle drive cage replacement . . . . . . . . . 152
Remove the middle drive cage . . . . . . . 152
Install the middle drive cage . . . . . . . . 155
M.2 adapter and M.2 drive replacement . . . . . 159
Remove the M.2 adapter and M.2 drive. . . . 159
Adjust the retainer on the M.2 adapter . . . . 162
Install the M.2 adapter and M.2 drive. . . . . 163
RAID super capacitor module replacement . . . . 167
Remove a super capacitor module on the M.2/
riser support bracket . . . . . . . . . . . 167
Install a super capacitor module on the M.2/
riser support bracket . . . . . . . . . . . 168
Remove the RAID super capacitor module on
the chassis . . . . . . . . . . . . . . . 169
Install the RAID super capacitor module on
the chassis . . . . . . . . . . . . . . . 170
Front I/O assembly replacement . . . . . . . . 172
Remove the front I/O assembly . . . . . . . 173
Install the front I/O assembly . . . . . . . . 173
Hot-swap power supply replacement . . . . . . 174
Remove a hot-swap power supply. . . . . . 174
Install a hot-swap power supply . . . . . . 179
Heat sink and microprocessor replacement . . . . 184
Remove a heat sink . . . . . . . . . . . 184
Remove a processor . . . . . . . . . . . 185
Install a processor . . . . . . . . . . . . 186
Install a heat sink . . . . . . . . . . . . 188
Fan board replacement . . . . . . . . . . . . 189
Remove the fan board . . . . . . . . . . 189
Install the fan board . . . . . . . . . . . 190
Power inverter board (PIB) board replacement . . . 191
Remove the PIB board . . . . . . . . . . 191
Install the PIB board . . . . . . . . . . . 192
System board replacement . . . . . . . . . . 193
Remove the system board . . . . . . . . . 193
Install the system board . . . . . . . . . . 195
Update the Vital Product Data (VPD) . . . . . 197
Configure security settings. . . . . . . . . 199
Complete the parts replacement . . . . . . . . 203
Chapter 4. Problem
determination . . . . . . . . . . . . . 205
Event logs . . . . . . . . . . . . . . . . . 205
Light path diagnostics . . . . . . . . . . . . 206
General problem determination procedures . . . . 206
Resolving suspected power problems . . . . 207
Resolving suspected Ethernet controller
problems . . . . . . . . . . . . . . . 207
Troubleshooting by symptom . . . . . . . . . 208
Power on and power off problems . . . . . . 208
Memory problems . . . . . . . . . . . . 210
Hard disk drive problems . . . . . . . . . 211
Monitor and video problems . . . . . . . . 213
Keyboard, mouse, or USB-device
problems . . . . . . . . . . . . . . . 214
Optional-device problems . . . . . . . . . 215
Serial-device problems . . . . . . . . . . 216
Intermittent problems. . . . . . . . . . . 217
Power problems . . . . . . . . . . . . . 218
Network problems . . . . . . . . . . . . 218
Observable problems. . . . . . . . . . . 218
Software problems. . . . . . . . . . . . 221
Appendix A. Hardware
disassembling for recycle . . . . . . . 223
Disassembling the system board for recycle. . . . 223
Appendix B. Getting help and
technical assistance . . . . . . . . . . 225
Before you call . . . . . . . . . . . . . . . 225
Collecting service data . . . . . . . . . . . . 226
Contacting Support . . . . . . . . . . . . . 226
Appendix C. Notices. . . . . . . . . . 227
Trademarks . . . . . . . . . . . . . . . . 228
Important notes . . . . . . . . . . . . . . . 228
Telecommunication regulatory statement. . . . . 228
Electronic emission notices . . . . . . . . . . 228
Taiwan BSMI RoHS declaration . . . . . . . 229
Taiwan import and export contact information . . . 229
ii ThinkSystem SR635 Maintenance Manual