2-80 Service Manual
7002-xxx
202 .94 Exit sensor may have
bounced. Fuser page
count is not available.
Exit sensor assembly. Go to “Fuser exit sensor
service check” on
page 2-138.
202 .95 Never sent the divert
command to the stacker.
Fuser page count is not
available.
202 .96 Page is covering the exit
sensor during warm up.
Fuser page count is not
available.
Something is keeping the exit sensor in a
covered position. A page may not have
been cleared from a prior jam.
Check the fuser and area
around the fuser assembly for
any signs of debris or pieces of
paper or media.
202 .97 Timeout waiting for the
page ahead. Fuser page
count is not available.
202 .98 Divert media command
issued too soon. Fuser
page count is not
available.
202 .99 Virtual page timed out
waiting for last page of
job to be safe in the
stapler accumulator.
Fuser page count is not
available.
231 .00 Paper did not arrive at
the duplex input sensor
but did leave the printer
exit sensor.
• Duplex rear door not fully latched.
• Printer diverter not functioning
correctly.
• Duplex feed system not working
correctly.
• Printer and duplex not aligned.
• Make sure the duplex
assembly rear door is
properly latched.
• Check upper redrive
diverter and diverter spring
for any signs of damage, a
loose spring, or binding
parts. Repair the redrive as
necessary.
• Check duplex unit for
correct installation and
alignment to the printer.
• If available, try another
duplex unit. If none is
available, go to “231.xx
Jam displays” on
page 2-128.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Code
Sub
code
Description Possible causes Action
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