Diagnostic information 2-117
7002-xxx
845.00 Error code service check
Service Scanner—this error indicates a failure of the image processing ASIC on the scanner control card.
6
Mechanical interference
with the flatbed CCD
assembly
Check for mechanical interference with the flatbed CCD assembly
and the metal locating bracket. Remove the glass slit. See “Scanner
flatbed glass holder assembly removal” on page 4-50. The
bracket is located near the home position, to the left side of the
flatbed.
1. Move the flatbed CCD assembly a few inches to the right of
home.
2. Bend the bracket upwards 1–2 mm.
3. Move the flatbed CCD assembly back to the home position and
check for clearnace between the bracket and the edge of the
flatbed CCD assembly.
If this does not fix the problem, got to step 7.
7
Flatbed scanner assembly If the 843.00 error code continues to be displayed, replace the
complete flatbed scanner assembly. See “Flatbed scan assembly
removal” on page 4-38.
Note: If the flatbed scanner assembly is replaced, it is necessary to
perform scanner registration. See “Scanner registration” on
page 4-4.
FRU Action
1 Scanner control card Replace the scanner control card. See “Scanner control card
removal” on page 4-48.
FRU Action
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