Diagnostic aids 3-1
7002-xxx
3. Diagnostic aids
This chapter explains the tests and procedures to identify printer failures and verify repairs have corrected the
problem.
Accessing service menus
There are different test menus that can be accessed during POR to identify problems with the printer.
Diagnostics Menu 1. Turn off the printer.
2. Press and hold the 3 and 6
buttons simultaneously for
about 10 seconds.
3. Turn on the printer.
4. Release the buttons after 10
seconds.
The Diagnostics Menu group consists of menus,
settings, and operations that are used to diagnose
various printer problems.
Note: While the Diagnostics menu group is active,
all host interfaces are offline.
See “Diagnostics Menu” on page 3-2 for more
information.
Configuration Menu 1. Turn off the printer.
2. Press and hold the 2 and 6
buttons simultaneously for
about 10 seconds.
3. Turn on the printer.
4. Release the buttons after 10
seconds.
The Configuration Menu group contains a set of
menus, settings, and operations which are
infrequently required by a user. Generally, the
options made available in this menu group are
used to configure a printer for operation.
See “Configuration menu (CONFIG MENU)” on
page 3-24 for more information.
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