2-14 Service Manual
7002-xxx
Service error codes (9xx.xx)
Error
code
Sub
codes
Display text Description Action
900 .xx RIP Software Go to “900.xx Error code service
check” on page 2-118.
900 .90 947 Modem Init Failed Defective modem hardware. Replace the modem card.
901 .xx Engine flash error Indicates that the flash which the
system board code is programmed
into is bad. Replace the system
board.
Replace the system board. See
“System board and inner shield
removal —models X644e/X646e”
on page 4-131.
902 .xx Engine software error These errors indicate an
unrecoverable system software
error.
Replace the system board. See
“System board and inner shield
removal —models X644e/X646e”
on page 4-131.
903 .xx Paperport link driver
error
These errors indicate an
unrecoverable system software
error.
Replace the system board. See
“System board and inner shield
removal —models X644e/X646e”
on page 4-131.
904 .xx Interface violation by
RIP
These errors indicate an
unrecoverable system software
error.
Replace the system board. See
“System board and inner shield
removal —models X644e/X646e”
on page 4-131.
905 .xx Interface violation by
Paperport device
These errors indicate an
unrecoverable system software
error.
Replace the system board. See
“System board and inner shield
removal —models X644e/X646e”
on page 4-131.
906 .xx RIP interface driver error These errors indicate an
unrecoverable system software
error.
Replace the system board. See
“System board and inner shield
removal —models X644e/X646e”
on page 4-131.
910 .xx DC pick motor
acceleration stall
(autocompensator
motor).
• Check autocompensator cable
connectors
• Check autocompensator for
binds
Go to “Paper feed service check—
printer” on page 2-156.
911 .00 DC pick motor excessive
PWM
• Check system board
• Check autocompensator motor
Go to “Paper feed service check—
printer” on page 2-156.
912 .00 DC pick motor
underspeed error
• Check system board
• Check autocompensator
Go to “Paper feed service check—
printer” on page 2-156.
913 .00 DC pick motor
overspeed error
• Check system board
• Check autocompensator
Go to “Paper feed service check—
printer” on page 2-156.
914 .00 DC pick motor no
encoder feedback
Check autocompensator assembly Go to
“Paper feed service check—
printer” on page 2-156.
917 .00 Problem with transfer—
transfer servo start error.
• Check HVPS
• Check system board
• Check HVPS/input sensor/toner
sensor cable.
Go to “Transfer roll service
check” on page 2-172.
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