Diagnostic information 2-51
7002-xxx
37 .xx Insufficient
memory for Flash
Memory Defragment
operation
The MFP cannot defragment flash memory because the memory used to
store undeleted flash resources is full.
Touch Continue to clear the message.
To perform the defragment operation, install additional memory, or delete
fonts, macros, and other data to free some memory space.
Touch Reset Active Bin to change to another linked bin.
37 .xx Insufficient
memory to collate
job
The MFP cannot collate the job because the memory is full.
Touch Continue to print the pages processed before the memory became
full. Some memory frees up, so collating begins for the remainder of the
print job.
For example, if a 50-page print job is sent, and 10 copies are requested, and
the MFP runs out of memory at page 30, pages 1–30 would collate and print
10 copies. The MFP would then print and collate pages 31–50 and print 10
copies of these pages.
37 .xx Insufficient
memory, some held
jobs were lost
Model X646e only. The MFP depletes its memory while it attempts to
restore held jobs. The message appears once.
Some held jobs are not restored. They stay on the hard disk and are
inaccessible.
37 .xx Insufficient
memory, some Held
Jobs were lost
Held jobs are deleted in order to process the current job.
The message appears once per job.
Touch Continue to clear the message and continue printing.
To avoid this error in the future for other jobs, install more memory.
Touch Cancel Job to cancel the current job if needed.
38 .xx Memory full The MFP is processing data, but the memory used to store pages is full.
To avoid this error in the future:
Simplify the print job by reducing the amount of text or graphics on a page
and deleting unnecessary downloaded fonts or macros.
Install additional memory.
Touch Cancel Job to cancel the current job if needed.
Touch Reset Active Bin to change to another linked bin.
39 .xx Page is too
complex to print
The page may not print correctly because the print information on the page
is too complex.
To avoid this error in the future:
Reduce the complexity of the page by reducing the amount of text or
graphics on the page and deleting unnecessary downloaded fonts or
macros.
Set Page Protect to On in the Setup Menu in the Settings menu.
Install additional memory.
Touch Cancel Job to cancel the current job if needed.
Touch Reset Active Bin to change to another linked bin.
User attendance messages (continued)
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