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12
Troubleshooting
This troubleshooting section includes the following sections:
• Web Resources
• Before Contacting Customer Support
• Basic Troubleshooting: Check This First
• Command Logging
• Drive Performance Monitoring
• Problems and Solutions
• Error and Notification Messages
Web Resources
For the latest information related to 3ware RAID controllers, refer to the
following LSI web sites:
• Product information, compatibility lists, software upgrades, and OS
driver downloads, refer to:
http://www.lsi.com/channel/ChannelDownloads
From the Product Family drop-down, select RAID Controllers. Then in
the Product list on the right, select your product, for example 3ware SAS
9750-8i.
• 3ware KnowledgeBase, including frequently asked questions (FAQs),
refer to http://kb.lsi.com.
• Product compatibility and interoperability lists can also be found at:
http://www.lsi.com/channel/support/marketing_resources.
On the Marketing Resource Center page, select the Data &
Interoperability tab.
• For specific answers to questions, technical support, or to give feedback
about the product, refer to our website at: http://www.lsi.com/channel/
ContactUS.
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