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D
Warranty, Technical Support,
and Service
This section is organized into the following topics:
• Limited Warranty
• Warranty Service and RMA Process
• LSI Technical Support and Services
• Sales and ordering information
• Feedback on this manual
Limited Warranty
RAID Controller Hardware. LSI warrants the 9750 product against defects in
material and workmanship for a period of thirty-six (36) months from the date
of original purchase. LSI, at no charge and at its option, will repair or replace
any part of this product which proves defective by reason of improper
workmanship or materials. Repair parts or replacement products will be
provided by LSI on an exchange basis and will be either new or refurbished to
be functionally equivalent to new. Products or parts replaced under this
provision shall become the property of LSI.
Optional Battery Backup Unit (BBU) Hardware. 1-Year Hardware
Warranty: LSI warrants this product against defects in material and
workmanship for a period of twelve (12) months from the date of original
purchase. LSI, at no charge and at its option, will repair or replace any part of
this product which proves defective by reason of improper workmanship or
materials. Repair parts or replacement products will be provided by LSI on an
exchange basis and will be either new or refurbished to be functionally
equivalent to new. Products or parts replaced under this provision shall
become the property of LSI.
LSI warranty service is provided by returning the defective product to LSI.
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