MERLIN LEGEND Communications System Release 6.1
System Programming Guide
555-661-111
Issue 1
August 1998
Programming Procedures
Page 3-302Auxiliary Equipment
3
Voice Messaging System and Automated
Attendant 3
Use this procedure to specify the touch-tone duration and the interval between
digits in codes sent between a voice messaging system and the communications
system. The touch-tone duration and interval between digit assignment must be
the same as those programmed on the voice messaging system.
In addition, this procedure can be used to specify the number of rings before a call
transferred to a local extension by the voice messaging system is sent to the
backup position for both integrated and generic VMI ports. The number of rings
cannot be programmed for individual voice messaging systems; the single setting
applies for all. Use the Group Type procedure in “Optional Group Features” to
assign VMI ports as either integrated or generic.
NOTE:NOTE:NOTE:
This does not apply to calls transferred to a non-local extension. See the
Network Reference
for information.
!
SECURITY ALERT:
See “Security Risks Associated with the Automated Attendant Feature of
Voice Messaging Systems” on page A–14 and “Security Risks Associated
with Transferring through Voice Messaging Systems” on page A–12 in
Appendix A, “Customer Support Information” for details on preventing toll
fraud.
Summary: Voice Messaging System and
Automated Attendant 3
Programmable by System Manager
Mode All
Idle Condition Not required
Planning Form See forms packaged with application
Factory Setting Touch-tone duration: 100 ms
Interval between digits: 50 ms
Number of rings before transfer sent to backup: 4
Valid Entries Touch-tone duration: 50 to 200 ms, in increments of 25 ms
Interval between digits: 50 to 200 ms, in increments of 25 ms
Number of rings before transfer sent to backup: 0 to 9
Inspect No
Copy Option No