MERLIN LEGEND Communications System Release 6.1
System Programming Guide
555-661-111
Issue 1
August 1998
Programming Procedures
Page 3-378QCC Optional Features
3
Console Display/Instructions Additional Information PC
! Select In-Queue Alert.
! Enter the QCC extension to receive the calls-in-queue alert.
! Specify whether the operator receives the alert.
! Save your entry.
Select
(QWHU or
1H[W
Use
1H[W to program the next QCC position. The
next QCC operator is displayed on Line 1.
! Return to the System Programming menu.
Select
([LW two times.
4XHXHG&DOO2SHUDWRU!
0DNHDVHOHFWLRQ
+ROG5WUQ ,Q4XH$OHUW
+ROG5HOHDVH &DOO7\SHV
7KUHVKROG 0VJ&HQWHU
(OYDWH3ULRU ([WQG&RPSOW
([LW 5HWXUQ5LQJ
,Q4XHXH$OHUW
If no DSS is attached:
(QWHU4&&2SHUDWRU
SP: “Entering an Extension”
Ã
H[WHQVLRQQXPEHU
If DSS is attached:
Toggle the red LED on or
%DFNVSDFH
off as required. Go to Step 7.
([LW (QWHU
On = operator receives
calls-in-queue alert.
Flashing = operator does not
receive calls-in-queue alert.
Off = not an operator position.
4&&2SHUDWRU
YYYY
xxxx
= operator entered in Step 1
6HOHFWRQH
,Q4XH$OHUW(QDEOH
,Q4XH$OHUW'LVDEOH
1H[W
Select ,Q4XH$OHUW(QDEOH or
([LW (QWHU
,Q4XH$OHUW'LVDEOH.