10 TROUBLESHOOTING
10.4 Troubleshooting by Symptom
211
10
The connection device
information of the master
station is set to "Mixture of
CC-Link IE TSN Class B/A
or CC-Link IE TSN Class A
Only".
In multicast mode, are a local station and a CC-Link
IE TSN Class A remote station connected on the end
side using an industrial switch?
• Configure settings with the industrial switch so that the multicast frame
(with multicast MAC address 09:00:70:00:10:02 and
09:00:70:00:10:05) will not be transferred to the port of the CC-Link IE
TSN Class A remote station.
• Check the connected device and do not enable a local station and a
CC-Link IE TSN Class A remote station to connect on the end side via
the industrial switch.
• Set unicast mode.
Is an Ethernet device connected to a place other than
the end of the network?
Check the connected device and connect the Ethernet device at the end
of the network.
Does the connected industrial switch support the CC-
Link IE TSN Class used?
Use the industrial switch that supports "CC-Link IE TSN Class Setting"
set to the master station.
(For the supported models and usage methods, refer to the CLPA
website (www.cc-link.org).
For firmware version "1.010" or later
Is the event code 00C81 registered in the event
history?
Change "CC-Link IE TSN Class" under "Network Configuration Settings"
or "CC-Link IE TSN Class" on the device station side so that the "CC-
Link IE TSN Class" for each station match.
When the device stations to be used operate with the
CC-Link IE TSN Protocol version 2.0, is a master
station that does not support the CC-Link IE TSN
Protocol version 2.0 used?
• Update the firmware of the master station to a version supporting the
CC-Link IE TSN Protocol version 2.0.
• Replace the master station with a master station supporting the CC-
Link IE TSN Protocol version 2.0.
For devices supporting the CC-Link IE TSN
Protocol version 2.0
Is the event code 00C80 registered in the event
history?
Take one of the following actions.
• Check 'CC-Link IE TSN Protocol version 2.0 support status for each
station' (SW01A0 to SW01A7) and update the firmware of all the
device stations to a version that supports the CC-Link IE TSN Protocol
version 2.0. Alternatively, replace with device stations that support
protocol version 2.0.
• For firmware version "1.010" or later, set the operating protocol to the
CC-Link IE TSN Protocol version 1.0 fixed.
Page 260 Protocol information
• Power on the device stations and devices in the communication path,
and then power on the master station.
For devices
supporting the CC-
Link IE TSN Protocol
version 2.0
Is 'Protocol operating
status' (Un\G44320)
set to "2" (A device is
operating with the CC-
Link IE TSN Protocol
version 2.0)?
Is 'CC-Link IE TSN Protocol
version 2.0 support status
for each station' (SW01A0
to SW01A7) set to "0: Not
supported"?
Take one of the following actions.
• Check 'CC-Link IE TSN Protocol version 2.0 support status for each
station' (SW01A0 to SW01A7) and update the firmware of all the
device stations to a version that supports the CC-Link IE TSN Protocol
version 2.0. Alternatively, replace with device stations that support
protocol version 2.0.
• For firmware version "1.010" or later, set the operating protocol to the
CC-Link IE TSN Protocol version 1.0 fixed.
Page 260 Protocol information
• Power on the device stations and devices in the communication path,
and then power on the master station.
For devices
supporting the CC-
Link IE TSN Protocol
version 2.0
Is 'Protocol operating
status' (Un\G44320)
set to "1" (A device is
operating with the CC-
Link IE TSN Protocol
version 1.0)?
Is 'CC-Link IE TSN Protocol
version 2.0 support status
for each station' (SW01A0
to SW01A7) set to "0: Not
supported"?
Update the firmware of all the device stations to a version supporting the
CC-Link IE TSN Protocol version 2.0. Alternatively, replace with device
stations that support protocol version 2.0.
Are nine or more CC-Link
IE TSN Class B devices
and industrial switches
connected in total to each
port of the master station in
the transmission path from
the master station to the
CC-Link IE TSN Class B
device of the end?
Check the connected devices and reduce the number of CC-Link IE TSN
Class B devices and industrial switches to eight or less in total for each
port of the master station in the transmission path from the master station
to the CC-Link IE TSN Class B device of the end.
Does the cyclic data size
exceed 2K bytes in total for
CC-
Link IE TSN Class A
devices connected to a CC-
Link IE TSN Class B device
other than the master
station? (Including when an
industrial switch is used to
connect to a CC-Link IE
TSN Class B device)
• Use an industrial switch (for CC-Link IE TSN Class B) to connect to
CC-Link IE TSN Class B devices. (When an industrial switch is used to
establish a connection, change the industrial switch (for CC-Link IE
TSN Class A) to an industrial switch (for CC-Link IE TSN Class B).)
• Restrict the number of connected stations so that the cyclic data size
of the CC-Link IE TSN Class A devices does not exceed 2K bytes in
total.
• Connect the CC-Link IE TSN Class A devices to the master station.
Check item Action
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