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10 TROUBLESHOOTING
10.4 Troubleshooting by Symptom
The connection device
information of the master
station is set to "Mixture of
CC-Link IE TSN Class B/A or
CC-Link IE TSN Class A
Only".
For firmware version "1.010" or later
Is the event code 00C81 registered in the event history?
Change "CC-Link IE TSN Class" under "Network
Configuration Settings" or "CC-Link IE TSN Class" on the
device station side so that the "CC-Link IE TSN Class" for
each station match.
When the device stations to be used operate with the CC-Link
IE TSN Protocol version 2.0, is a master station that does not
support the CC-Link IE TSN Protocol version 2.0 used?
• Update the firmware of the master station to a version
supporting the CC-Link IE TSN Protocol version 2.0.
• Replace the master station with a master station supporting
the CC-Link IE TSN Protocol version 2.0.
For devices supporting the CC-Link IE TSN Protocol version
2.0
Is the event code 00C80 registered in the event history?
Take one of the following actions.
• Check 'CC-Link IE TSN Protocol version 2.0 support status
for each station' (SW01A0 to SW01A7) and update the
firmware of all the device stations to a version that supports
the CC-Link IE TSN Protocol version 2.0. Alternatively,
replace with device stations that support protocol version
2.0.
• For firmware version "1.010" or later, set the operating
protocol to the CC-Link IE TSN Protocol version 1.0 fixed.
Page 260 Protocol information
• Power on the device stations and devices in the
communication path, and then power on the master station.
For devices supporting the
CC-Link IE TSN Protocol
version 2.0
Is 'Protocol operating status'
(Un\G44320) set to "2" (A
device is operating with the
CC-Link IE TSN Protocol
version 2.0)?
Is 'CC-Link IE TSN Protocol
version 2.0 support status for
each station' (SW01A0 to
SW01A7) set to "0: Not
supported"?
Take one of the following actions.
• Check 'CC-Link IE TSN Protocol version 2.0 support status
for each station' (SW01A0 to SW01A7) and update the
firmware of all the device stations to a version that supports
the CC-Link IE TSN Protocol version 2.0. Alternatively,
replace with device stations that support protocol version
2.0.
• For firmware version "1.010" or later, set the operating
protocol to the CC-Link IE TSN Protocol version 1.0 fixed.
Page 260 Protocol information
• Power on the device stations and devices in the
communication path, and then power on the master station.
For devices supporting the
CC-Link IE TSN Protocol
version 2.0
Is 'Protocol operating status'
(Un\G44320) set to "1" (A
device is operating with the
CC-Link IE TSN Protocol
version 1.0)?
Is 'CC-Link IE TSN Protocol
version 2.0 support status for
each station' (SW01A0 to
SW01A7) set to "0: Not
supported"?
Update the firmware of all the device stations to a version
supporting the CC-Link IE TSN Protocol version 2.0.
Alternatively, replace with device stations that support
protocol version 2.0.
Are nine or more CC-Link IE
TSN Class B devices and
industrial switches connected
in total to each port of the
master station in the
transmission path from the
master station to the CC-Link
IE TSN Class B device of the
end?
Check the connected devices and reduce the number of CC-
Link IE TSN Class B devices and industrial switches to eight
or less in total for each port of the master station in the
transmission path from the master station to the CC-Link IE
TSN Class B device of the end.
Does the cyclic data size
exceed 2K bytes in total for
CC-Link IE TSN Class A
devices connected to a CC-
Link IE TSN Class B device
other than the master
station? (Including when an
industrial switch is used to
connect to a CC-Link IE TSN
Class B device)
• Use an industrial switch (for CC-Link IE TSN Class B) to
connect to CC-Link IE TSN Class B devices. (When an
industrial switch is used to establish a connection, change
the industrial switch (for CC-Link IE TSN Class A) to an
industrial switch (for CC-Link IE TSN Class B).)
• Restrict the number of connected stations so that the cyclic
data size of the CC-Link IE TSN Class A devices does not
exceed 2K bytes in total.
• Connect the CC-Link IE TSN Class A devices to the master
station.
For devices supporting the CC-Link IE TSN Protocol version
2.0
Do the system configuration of mixture of CC-Link IE TSN
Class B/A and "TSN HUB Setting" in "Connection Device
Information" under "Basic Settings" differ?
For details, refer to the following.
P
age 220 A CC-Link IE TSN Class A device does not
perform data link.
Check item Action
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