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BASIC PHONE OPERATION
Call Transferring and Conferencing
DT820 Phone User Guide 6 -59
HOLD/RESUME CONFERENCE CALL
To hold/resume a conference call
Note: Phones that only support three lines of information display “Conference Active”
on the screen when a conference is connected, and “Conference” when the
conference is on hold.
1 While on a conference call, press the Hold key, or press the Hold softkey to put the call
on hold. The other parties in the conference call will hear music on hold.
2 To resume the conference call, press the Hold key, or press the Resume softkey.
To call another party while on a conference call
Note: This feature may not be available on all systems. For more information,
contact your system administrator.
Note: Phones that only support three lines of information display “Conference Active”
on the screen when a conference is connected, and “Conference” when the
conference is on hold.
1 While on a conference call, press the Hold key, or press the Hold softkey to put the call
on hold. The other parties in the conference call will hear music on hold.
2 Press the NewCall softkey to start a new phone call.
3 Use the key pad to dial the telephone number of the party to be joined in the conference.
4 Press the Dial softkey to initiate the call, or wait a few seconds for the call to be
automatically dialed.
Note:
This call is treated as a separate phone call and cannot be added to any 3-
party conference call that is in progress.
CONFERENCE SPLIT
To split a conference call
Note: Phones that only support three lines of information display “Conference Active”
on the screen when a conference is connected, and “Conference” when the
conference is on hold.
1 Start a 3-way conference call with two other parties.
Note:
You can only split a conference call that you have initiated.
2 Press the Split softkey to split the conference into two separate calls.
Each party is now treated as a separate phone call.
Note: After you have split a conference, you cannot rejoin the calls in a conference
without having one party hang up so you can start a new 3-way conference
call.
CONFERENCE SHUTTLE
The Conference Shuttle feature allows you to switch between two separate phone
calls, putting one on hold while you are on the other call, before you join the calls in a
conference.