Why does my NEC DT820C ITY-8LCGX not ring?
If your NEC Telephone isn't ringing, first, try turning up the ringer volume. Also, check to ensure the phone isn't set to ring only through a headset.
How to reset the language on my NEC DT820C ITY-8LCGX Telephone?
To reset the language on your NEC Telephone, press the Menu key, select '3 User Settings', then '4 Language'. Choose the desired language and press Enter on the cursor pad or the OK softkey to confirm the setting.
What to do if my NEC Telephone does not have a dial tone?
If your NEC Telephone lacks a dial tone, try restarting it. Press the Menu key, select '5 Reboot', and then press the OK softkey or the Enter key on the cursor pad to reboot the phone.
How to fix the LCD if it's too light or dark on my NEC DT820C ITY-8LCGX?
To adjust the LCD contrast on your NEC Telephone, press the Menu key and select '3 User Settings', then '6 LCD Settings', and finally '1 LCD Contrast'. Use the softkeys to adjust the LCD contrast to your preference.
What to do if my NEC DT820C ITY-8LCGX cannot make any calls?
If your NEC Telephone cannot make calls, press the Menu key, go to '6 Status', then '2 Network Information', and check that the phone has an IP address, Subnet Mask, Default Gateway, and DNS Server listed.
What to do if dial pad and buttons are not working on my NEC DT820C ITY-8LCGX?
If the dial pad or buttons on your NEC Telephone aren't working, try restarting the phone. Press the Menu key and select '5 Reboot'.
What to do if I cannot see a softkey on my NEC DT820C ITY-8LCGX Telephone?
If you cannot see a particular softkey on your NEC Telephone, and the 'More' softkey is visible on the LCD, press it to reveal additional softkeys for your screen.
What to do if a Speed Dial entry is not working on my NEC DT820C ITY-8LCGX Telephone?
If a Speed Dial or Personal Directory entry isn't working correctly on your NEC Telephone, verify that you have the outside calling code programmed at the beginning of the number and that your account is authorized to make external calls.
What to do if there is no audio to my handset on NEC Telephone?
If there is no audio to your handset on the NEC Telephone, verify that the handset is firmly plugged into the HANDSET jack on the back of the telephone.
What to do if there is no audio to my headset on NEC DT820C ITY-8LCGX?
If there is no audio to your headset on the NEC Telephone, verify that the headset is firmly plugged into the HEADSET jack on the back of the telephone.
General| Programmable Keys | 8 |
|---|---|
| Speakerphone | Yes |
| Headset Jack | Yes |
| Wall Mountable | Yes |
| Lines | 8 |
| Display | LCD |
| Networking Protocol | Digital |
| Power Source | AC Adapter |
| Compatible Systems | NEC UNIVERGE SV8100 |
General description of DT820 series phones and their platform compatibility.
Identifies and explains the function of each key and part on the phone.
Provides instructions for physically connecting the phone components.
Discusses call security when signaling and media are secure.
Lists common errors and debugging information, particularly TLS errors.
Details TLS connection errors and fatal alert messages.
Covers fundamental operations for answering and placing calls.
Explains configuration and use of Speed Dial and programmable keys.
Details how to configure Speed Dial keys on the phone.
How pressing a Speed Dial Key initiates a call.
Starting, stopping, and indicating call recordings via microbrowser.
Accessing the supervise function for monitoring calls.
Steps to log into the Hot Desking feature on the phone.
Steps to log out of an active Hot Desking session.
Procedure for setting a handset call forwarding condition.
Configures the phone to forward all incoming calls immediately.
Steps to start an on-demand call recording.
Steps to stop an ongoing call recording.
Functionality for monitoring or barging into calls with supervisor rights.
A guide to using the phone's color microbrowser.
Viewing call information on the telephone.
Troubleshooting steps if the phone fails to register on the network.
How to resolve network reconnection issues after local settings changes.
Troubleshooting steps for PC port network connectivity issues.
Steps to troubleshoot if the phone does not power on.
Troubleshooting steps if the phone has no dial tone.
Troubleshooting steps for issues with making external calls.
Troubleshooting dialing issues from directories or call history.
Steps to troubleshoot when the phone does not ring.
Troubleshooting steps if the dial pad or buttons are unresponsive.
Troubleshooting steps if the phone's softkeys are not functioning.
Troubleshooting steps if a specific softkey is not visible.
Troubleshooting steps for no audio in the handset.
Troubleshooting steps for no audio in the headset.
How programmable and speed dial keys can be pre-programmed.
Steps for installing the headset base station and enabling EHS.
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