NEC UNIVERGE SV7000 - Page 317

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ACDSPL : Assignment of ACD Split Data
Stranded Calls CCV Step
(ST CCV STP) 1~20
Call Recover Time (CRT) 0~255
Analog Work Mode Timeout
(A-WMT) 0~9999 seconds
Hot Split
(HSPL)
Select one ( )
Disabled (0)
Enabled (1)
Agent Queuing Options
(AGT_Q)
Select one ( )
No Priorities (0)
Priorities (1)
Tally Required
(PCS)
Select one ( )
Not Required (0)
Required (1)
Auto Work Timeout
(AWPRST)
Select one ( )
Allowed (0)
Restricted (1)
Logoff Warning
(LOFFW)
Select one ( )
Not Required (0)
Max. No. of agents
(1~9)
No. of Calls in Queue
(ALL)
ACD Split Data Programming Sheet (2/2)