NETGEAR Nighthawk D7000 User Manual

14
Diagnostics and Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your
modem router. If you do not find the solution here, check the NETGEAR support site at
http://support.netgear.com for product and contact information.
This chapter contains the following sections:
• Perform Diagnostics on page 292
• Quick Tips for Troubleshooting on page 295
• Troubleshoot with the LEDs on page 297
• You Cannot Log In to the Modem Router on page 298
• Troubleshoot the Internet Connection on page 299
• Changes Are Not Saved on page 304
• Troubleshoot the WiFi Connectivity on page 304
• Troubleshoot Your Network Using the Ping Utility on page 305
292

NETGEAR Nighthawk D7000 Specifications

General

Ethernet LAN	Yes
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3ab, IEEE 802.3u
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	1300 Mbit/s
USB version	3.2 Gen 1 (3.1 Gen 1)
Rack mounting	No
Bandwidth (first)	2.4 GHz
Bandwidth (second)	5 GHz
USB ports quantity	2
WLAN data transfer rates supported	600, 1300 Mbit/s
Memory card slot(s)	-
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports	5
DSL specification	VDSL, VDSL2, ADSL, ADSL2, ADSL2+
Antennas quantity	3
Security algorithms	WPA, WPA2-PSK, WPS
Product type	Tabletop router
Product color	Black
Flash memory	128 MB
Internal memory	256 MB
Processor frequency	1000 MHz
Cables included	LAN (RJ-45)
Power source type	AC

Weight and Dimensions

Depth	185 mm
Width	285 mm
Height	50 mm
Weight	750 g