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4. Troubleshooting
Problems about Software
This section describes problems with software.
• Problems on Configuration Tool
• Problems on a Web Browser
• Printer Problems on a Windows PC
• [User Setting] tab
• Cloning
Problems on Configuration Tool
Symptom Cause/Solution Reference
A copy destination device
is not displayed on the
screen.
The model name of the copy destination device is
different.
Cloning functions only between the devices with the
same model name.
Check the model name of the copy destination device.
Cloning Settings
If multiple devices are
specified as copy
destinations, copying
cannot be made to some
of the devices.
The entered administrator password is different from
the administrator password of the device to which
copying cannot be made.
Check the administrator password of the device to
which copying cannot be made.
Cloning Settings
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