Find the Server Serial Number
Component service
Category
Component Service information Notes
Power supply “Servicing Power Supplies” on page 85 If two power supplies are in
use. Otherwise, cold service.
Fan module “Servicing Fan Modules” on page 77 Removal of a fan in the rear
row requires replacement
within 30 seconds to avoid
overheating
Cold-service, replaceable
by customer
Memory risers and
DIMMs
“Servicing Memory Risers and
DIMMs” on page 91
DVD drive “Servicing the DVD Drive” on page 113 Remove any media prior to
replacement.
A drive or a filer must be
installed to preserve proper
interior air flow.
System battery “Servicing the Battery” on page 117
I/O cards “Servicing PCIe Cards” on page 125
eUSB “Servicing the eUSB Drive” on page 121
Cold-service, replaceable
by authorized service
personnel
Fan board “Servicing the Fan Board” on page 141
Motherboard “Servicing the Motherboard” on page 147 Transfer SCC PROM to new
motherboard.
Drive backplane “Servicing the Drive
Backplane” on page 159
Power supply backplane “Servicing the PS Backplane” on page 165
Related Information
■
“Identifying Components” on page 13
Find the Server Serial Number
You need the serial number of the server's chassis to obtain technical support for the server.
Note - When a PS backplane, fan board, or drive backplane is replaced, the chassis serial
number and part number might need to be programmed into the new component. This must be
done in a special service mode by trained service personnel.
Locate the serial number using one of the following methods:
Preparing for Service 51
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