Troubleshooting Installation Issues
This section provides troubleshooting information, a technical support worksheet, and
information about the location of the system serial number.
Description Links
References for troubleshooting and diagnostics. “Troubleshooting and Diagnostics
References” on page 165
Gather information and contact technical support. “Technical Support Information
Worksheet” on page 166
Locate the system serial number. “Locating the System Serial Number” on page 166
Related Information
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“Installation Procedure Overview ” on page 13
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Oracle Integrated Lights Out Manager (ILOM) 5.0 Documentation Library at: https://
www.oracle.com/goto/ilom/docs
Troubleshooting and Diagnostics References
The Oracle Server X5-2 Service Manual provides product-specific information about
troubleshooting problems; refer to “Troubleshooting and Diagnostics” in Oracle Server X5-2
Service Manual.
The Oracle x86 Servers Diagnostics, Applications, and Utilities Guide for Servers with Oracle
ILOM 3.1 and Oracle ILOM 5.0.x provides information about a wide variety of tools available
for Oracle's x86 servers. Go to https://www.oracle.com/goto/x86admindiag/docs.
Knowledge articles, white papers, and product updates are available through the Oracle Support
portal at https://support.oracle.com.
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