MercuryiTC
©2014 Oxford Instruments Omicron NanoScience. All rights reserved.
Page 160
Power on fail Re-start iTC
Checksum fail Re-start iTC
Clock fail Re-start iTC
ADC fail On-board diagnostic. Recalibrate.
Mains fail Re-start iTC
Reference fail Re-start iTC
12V fail Re-start iTC
-12V fail Re-start iTC
8V fail Re-start iTC
-8V fail Re-start iTC
Amp gain error Re-start iTC
Amp offset error Re-start iTC
ADC offset error Re-start iTC
ADC PGA error Re-start iTC
ADC XTAL failure Re-start iTC
Excitation + error Re-start iTC
Excitation - error Re-start iTC
Control loop
Over temperature
Heater OFF until
temp <95% limit or
limit + 5K
Sensor temperature is above specified limit.
Look for overheating caused by incorrect PID, heater or
sensor configuration or other heat sources.
Over cooling
Gas flow OFF until
temp >105% limit or
limit + 5K
Sensor temperature is below specified limit.
Look for incorrect PID, sensor or gas flow configuration or
other cooling sources.
If you are experiencing difficulties, please
• check the relevant sections of this manual
• upgrade application/firmware to the latest versions, as described in section 6.6.
• check FAQs on the Mercury website at www.mymercurysupport.com.
If you are still unable to resolve the problem, please contact your nearest support facility (see
below) and have the following details available:
Product name
iTC
Serial number A 6 character alphanumeric code located on the iTC rear panel.
Contact information
Your name, the name of your company or institution, and how we
can contact you.
Problem A description of the problem, with as much detail as possible.
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