Time out & Manual Queue Redirection—Destination-Day, Lunch, Break, Night
Specifies the overflow destination of queued calls when they are not answered or are redirected by Manual
Queue Redirection in each time mode.
Default
Not stored.
Value Range
Max. 32 digits (consisting of 0–
9, *, #, [ ] [Secret], and P [Pause])
Maintenance Console Location
5.12 [3-5-1] Incoming Call Distribution Group—Group Settings
Programming Manual References
4.5 [2-4] Week Table
Feature Manual References
9.1.6 ICD Group Features—Queuing
9.1.5 ICD Group Features—Overflow
Time out & Manual Queue Redirection—Overflow Time
Specifies the length of time calls wait in a queue before they are redirected to the overflow destination.
Default
None
Value Range
None, 10 ´ n (n=1–125) s
Maintenance Console Location
5.12 [3-5-1] Incoming Call Distribution Group
—Group Settings
Programming Manual References
None
Feature Manual References
9.1.6 ICD Group Features—Queuing
9.1.5 ICD Group Features—Overflow
Hurry-up Level
Specifies
the number of calls to hold in the queue before prompting Manual Queue Redirection by flashing the
Hurry-up button.
Document Version 2010-11 PC Programming Manual 419
5.12 [3-5-1] Incoming Call Distribution Group—Group Settings
To Next Page
Loading...
