17. Materials
466
0 Depending on the version of the OS, there are two types of user account (local
account/Microsoft account).
Ensure you use the local account user name and password.
0 At the time of purchase, this camera is set to use a workgroup name of
“WORKGROUP”.
If you have changed the workgroup name of the PC, this will not be recognised.
In the [Wi-Fi Setup] menu, [PC Connection], change the workgroup name of the PC
to which to connect. (l 421)
0 Check that the login name and password are correctly typed.
0 When the clock settings of the PC connected to the camera differs considerably from
those of the camera, the camera cannot be connected to the PC depending on the
OS.
– Confirm that the [Clock Set]/[Time Zone] settings of the camera match the time,
date, and time zone settings of the Windows or Mac.
If there are considerable differences, correct them.
0 Confirm that the login information (login ID/user name/email address/password) is
correct.
0 Is the size of the image too large?
– Reduce the image size at [Size] (l 419), and then send.
– Transmit after dividing the video with [Video Divide] (l 276).
0 It may take longer time to transmit when distance to the wireless access point is far.
Transmit closer to the wireless access point.
0 File format of the video that can be sent differs depending on the destination.
(l 397)
When trying to connect to a PC by Wi-Fi, this does not recognise the
user name and password, and connection is not possible.
The PC is not recognised when I use a Wi-Fi connection.
The camera cannot be connected to the PC using the Wi-Fi function.
Images cannot be transmitted to the web service.
It takes time to transmit an image to the web service.
Transmission of the image fails midway.
Some images cannot be transmitted.
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