Check Your PC Meter Connect Configuration
1. Be sure you have the latest version of PC Meter Connect installed on the PC and that is connected
to the meter.
2. Review/adjust the Internet Settings from within the PC Meter Connect application:
a. Right click the PC Meter Connect icon in the system tray (bottom right corner of the screen)
and select Internet Settings from the menu.
b. Select Non-Chunked as the HTTP Transfer Encoding Method.
c. Select HTTPS as the Protocol. If the option is greyed out, select FTP Mode (Passive) as the
Protocol.
Troubleshooting
Pitney Bowes Operator Guide February, 2017 Page 216 of 226