Pitney Bowes Epic - Error Recovery

Error Recovery
Whenanerrorormaterialjamoccursthatstopsthesystemwhilethejobisprocessing,thereare
indicatorsontheDCmainscreen(intheformofalarmmessages)tellingyouwhattheissueis.The
indicatorlightsmountedonthesystemcanalsoflash,showingyouwheretheissueis.
Inthissection,learnhowtoviewandclearalarmmessages(errors)andhowtoaccessareasofthe
systemtoremovematerialjams.
Alarm Messages in DC
Ifyougetanalarmmessage(error)onthebottomofthemainDCscreen,refertotheAlarms in Direct
Connecttopicformoreinformationonhowtoview,resolveandclearthem.
Material Jams
Materialjamscanbecausedbythingslikedblockedphotocells,paperdust,wornbelts,poormaterial
condition,etc.Whenamaterialjamoccurs,inadditiontoamessageorflashingobjectontheDCscreen,
theindicatorlightsontheinserterwillflashtoshowtheareawherethematerialjamhasoccurred.
Learnhowtoaccessandremovematerialjamsfromthevariousareasofthesysteminthissection.
Note:
Takecarewhenremovingjamsinanyareaofthesystem.Beltsandstrapscanbemovedorfalloff
duringthisprocess.Besuretocheckallpartsareintherightspotafterclearingthejamstoprevent
furtherjammingissues.
Error Recovery
Pitney Bowes Epic Select Operator Guide December,2017 Page 190 of 288