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Pitney Bowes Epic v3.1 - User Manual

Pitney Bowes Epic v3.1
336 pages
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Shipping & Mailing
Inserting
Epic v3.1(ZVE0)
Inserting System
Auto Adjust Chassis
Operator Guide
US English Edition
SV63233 RevG
May 8, 2018

Table of Contents

Questions and Answers

  • C
    campbelldeniseAug 16, 2025
    What to do if Pitney Bowes Epic v3.1 is jamming?
    • A
      Anne RiveraAug 16, 2025
      To resolve jams in the Pitney Bowes Chassis, verify that the side guides are set to the correct width for the collation and check the drag on the straps.
  • A
    anthonydayAug 19, 2025
    How to fix double feeds in Pitney Bowes Epic v3.1 Chassis?
    • J
      Joshua RomanAug 19, 2025
      If the Pitney Bowes Chassis is experiencing double feeds, several factors could be at play. First, ensure the separator gap isn't too wide by adjusting the separator. Second, check the material for nested envelopes. Third, adjust the fence rollers to match the envelope height. Lastly, examine the envelopes to ensure they aren't glued or stuck together; if they are, check, fan, or jog the material.
  • B
    Brooke BrownAug 22, 2025
    What to do if Pitney Bowes Epic v3.1 Chassis keeps jamming?
    • R
      Roy HallAug 22, 2025
      To resolve jams in the Pitney Bowes Chassis, you can take the following steps: * Enter the proper envelope length. * Adjust the fence rollers. * Adjust the separator. * Remove any dust or debris from the paper path by cleaning it.
  • J
    Joseph ChaseAug 25, 2025
    What to do if Pitney Bowes Chassis is not inserting?
    • M
      megan74Aug 25, 2025
      If the Pitney Bowes Chassis is not inserting, replace worn suction cups, enter the proper envelope length, adjust the suction cup, adjust the tongue, check the observation side guide setup, and ensure proper folder setup and chassis side guide and observation side guide alignment.
  • K
    Kevin SandovalAug 27, 2025
    Why is the Pitney Bowes Epic v3.1 Chassis flap not sealed?
    • B
      Bianca McgrathAug 27, 2025
      If the Pitney Bowes Chassis flap is not sealed, ensure the engine setup is correct by checking the backwall setting. Also, adjust the sealer fluid to ensure enough fluid is applied to the flap.
  • D
    Donald RobertsonAug 31, 2025
    How to troubleshoot high seals on Pitney Bowes Epic v3.1?
    • S
      Scott MillerAug 31, 2025
      If the Pitney Bowes Chassis is producing high seals, adjust the fold, check the engine setup, adjust the tongue, adjust the suction cup, increase the horn spacing, and check the observation side guide setup.
  • A
    anna28Sep 3, 2025
    Why is my Pitney Bowes Chassis experiencing a jam?
    • D
      dwileySep 3, 2025
      If the Pitney Bowes Chassis is jamming, inspect for high seals and refer to the Sealer. Adjust the OES entrance setup to correct belt adjustment/envelope positioning. Increase the speed of the conveyor belt if stacking is too tight.
  • Y
    ydunnSep 6, 2025
    What to do if Pitney Bowes Epic v3.1 is not flapping?
    • S
      Scott SantanaSep 6, 2025
      If the Pitney Bowes Chassis is not flapping, reload the envelopes, check the material for flaps glued closed, and check the material for excessive paper curl.
  • B
    bellbrianSep 8, 2025
    How to prevent envelope side seam damage in Pitney Bowes Chassis?
    • C
      Chelsea CookSep 9, 2025
      To address envelope side seam damage on the Pitney Bowes Chassis, decrease the horn width if the horns are set too wide for the envelope.
  • J
    John NielsenSep 12, 2025
    How to adjust Pitney Bowes Chassis to the proper size?
    • T
      Terri WarnerSep 12, 2025
      To address the Pitney Bowes Chassis not adjusting to the proper size, in DC, click Chassis > Setup and ensure Enable Automatic Setup is not checked. Manually adjust the side guides as needed. Also, check material dimensions and side guide offsets.

Pitney Bowes Epic v3.1 Specifications

General IconGeneral
BrandPitney Bowes
ModelEpic v3.1
CategoryChassis
LanguageEnglish