Pitney Bowes Epic - Page 227

Engine Troubleshooting
Envelope Feeder
Issue Cause Resolution
DoubleFeeds Separatorgapistoowide Adjust the separator
 Nestedenvelopes Checkmaterial
 Fencerollersnotadjustedtoenvelope
height
Adjust the fence rollers
 Envelopesglued/stucktogether Check/fan/jogmaterial
  
Jams ImproperenvelopelengthsetinDC Enter proper envelope length
 Fencerollersnotadjustedtoenvelope
height
Adjust the fence rollers
 Separatortootight Adjust the separator
 Dustordebrisinpaperpath Removeandclean
Lower Pocket
Issue Cause Resolution
Notflapping Envelopesloadedincorrectly Reload envelopes
 Flapgluedclosed Checkmaterial
 Excessivepapercurl Checkmaterial
Troubleshooting
Pitney Bowes Epic Select Operator Guide December,2017 Page 221 of 288