How to Access Diagnostic Data
To gain access to Diagnostic Data:
1. Log in as the Supervisor (See How to Log in as the Supervisor on page 114), then:
Press and type 7.3
Or
Select the path: Maintenance Diagnostics
2. Press [OK] to start the Diagnostic testing.The list of tests that can be run appears.
3. Select a test to run from the list displayed on your screen.
System Data
You can access various types of system data that include:
•
Software (Meter#, Loader, OS, PACK, XNDF DATA, language, variant).
•
Hardware (system) Data (P/N of the Base and the Postage Meter).
•
A list of system events that have occurred during the operation of your system (Base
Errors, Postage Meter events and Server Connection History).
•
System Counter Data.
How to Display Software Data
To display Software Data:
1. Log in as a Supervisor (See How to Log in as the Supervisor on page 114 ), then
Press and type 7.1.1
Or
Select the path: Maintenance System Info Software Information
2. Your system’s Software Data appears on the screen..
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Troubleshooting