Ricoh D5510 - User Manual

Other manuals for Ricoh D5510

User Guide52 pages

Quick Start Guide26 pages

Questions and Answers

S
Stacey RodriguezSep 5, 2025
Why does my Ricoh Interactive whiteboard say 'Nothing more can be entered'?
- C
  Christine HarrisSep 6, 2025
  If your Ricoh Interactive whiteboard displays the message, 'Nothing more can be entered because the total number of entries on the whiteboard has reached the limit,' it means you've reached the maximum number of strokes, fair copy entry text, figures, and stamps allowed on a single page, or the total across all pages has reached 90,000. To resolve this, delete unnecessary strokes, fair copy entry text, figures, and stamps, and then try again.
T
Tina LongSep 4, 2025
What to do if Ricoh Interactive whiteboard cannot import the file?
- H
  Heather HintonSep 4, 2025
  If you're unable to import a file on your Ricoh Interactive whiteboard, it might be because a security setting is specified for the PDF file, or printing the PDF file is prohibited. In this case, select another PDF file.
S
Shane KruegerSep 1, 2025
Why does Ricoh Interactive whiteboard say 'The number of handwritten entries exceeds the limit'?
- K
  kristinmartinezSep 1, 2025
  If your Ricoh Interactive whiteboard displays the message that the number of handwritten entries exceeds the limit, resulting in subsequent pages being imported as images, it indicates that you've surpassed the stroke limit. To address this, delete unnecessary pages and strokes.
R
Rachael TorresAug 30, 2025
What to do if Ricoh Interactive whiteboard cannot start remote whiteboard due to a communication error?
- T
  tperryAug 31, 2025
  If you cannot start the remote whiteboard on your Ricoh Interactive whiteboard and a communication error occurs, it's possible that the destination device is not responding. To resolve this, try starting the remote whiteboard again.
S
Scott TurnerAug 29, 2025
What causes 'A communication timeout has occurred' on Ricoh Interactive whiteboard?
- N
  Nicholas PetersAug 29, 2025
  If you encounter the error 'A communication timeout has occurred' on your Ricoh Interactive whiteboard, the possible causes are: * The network cable is not connected or is broken. * The network bandwidth is too low, or the reception is poor (for Remote Viewer only). * The host device is having a problem. To solve this: * Check that the network cable is connected or is not broken. * Check the network band width or the radio reception (for Remote Viewer only). * Access Administrator Settings and check the Network Settings. Be sure to set the IP address.
R
Renee ParkerAug 27, 2025
What to do if Ricoh Interactive whiteboard cannot save the page?
- P
  pamela76Aug 27, 2025
  If you are unable to save the page on your Ricoh Interactive whiteboard, it could be due to several reasons: the USB flash memory device was disconnected during saving, the USB flash memory device lacks sufficient free space, or the USB flash memory device is write-protected. To resolve this: * Delete unnecessary data from the USB flash memory device or connect a USB memory device that has sufficient free space. * Configure the USB flash memory device properties to allow information to be written.
R
robincooperAug 27, 2025
How to fix 'Cannot confirm the latest version' on Ricoh Interactive whiteboard?
- C
  Cassandra CurtisAug 27, 2025
  If your Ricoh Interactive whiteboard cannot confirm the latest version, it may be due to the machine not being connected to the network. Ensure that the network settings are correctly configured and that the network cable is properly connected.
Y
Yvonne WalkerAug 25, 2025
Why does my Ricoh Interactive whiteboard say 'Processing...' or 'Adjusting...' during startup?
- T
  Tim DiazAug 25, 2025
  If your Ricoh Interactive whiteboard displays a "Processing..." or "Adjusting..." message during startup, it indicates that the sensor adjustment function may have started automatically. Please wait until the message disappears. If a message prompting for user action appears, take the appropriate actions according to the message.
J
Justin ZimmermanAug 21, 2025
What to do if a fatal error has occurred on Ricoh Interactive whiteboard?
- T
  Thomas HunterAug 22, 2025
  If a fatal error occurs on your Ricoh Interactive whiteboard, quickly press and release the power button of the display. After the machine shuts down, press the power button again to restart it. This issue may be caused by forcing the machine to shut down by either turning off the main power or disconnecting the power cable during its last operation. If the message persists, it is recommended to contact your service representative.
T
thomasalyssaDec 3, 2025
How to troubleshoot 'The settings of the source device cannot be synchronized' on Ricoh Interactive whiteboard?

Summary

1. Overview of RICOH Interactive Whiteboard

Things You Can Do with Interactive Whiteboard

Overview of interactive whiteboard capabilities and usage scenarios.

Screen Configuration

Details on the display layout and interactive elements of the whiteboard.

Icons Displayed on the Interactive Whiteboard

Explanation of icons found on the main operation panel and their functions.

Operating the Screen

Instructions on how to interact with the screen using pens or fingers.

2. Using a Whiteboard

Basic Operations

Fundamental actions for using the whiteboard, like writing and drawing.

Operating a Page

How to manage pages, including adding, copying, deleting, and turning.

Operating a File

Procedures for saving, loading, and managing files on the whiteboard.

3. Connecting Devices

Devices That Can Be Connected to the Machine

Lists compatible input/output devices and connection methods.

Connecting a Computer or Tablet to the Machine

Steps to display and interact with external devices.

Connecting a Video Conferencing Device to the Machine

How to use the whiteboard for video conferencing.

4. Connecting to a Video Conference

Using the RICOH UCS Function

Guide to leveraging the RICOH Unified Communication System for meetings.

Holding a Meeting

Steps for initiating and managing video conference calls.

Specifying the Settings

Configuration options for audio, video, and network in video conferences.

5. Using the Web Page of the Machine

Downloading Temporarily Saved Files

Process to retrieve files saved temporarily on the machine.

Open the Administrator Settings

Accessing and managing the system's administrative configurations.

6. Using the Machine to Perform Operations on a Computer Screen

IWB Remote Desktop Software Overview

Introduction to software for remote operation of computers.

Installing IWB Remote Desktop Software

Step-by-step guide for installing the remote desktop software.

Uninstalling IWB Remote Desktop Software

Instructions for removing the remote desktop software.

7. Using a Remote Whiteboard to Share the Screen

Overview of Remote Whiteboard

Explanation of sharing whiteboard content across multiple devices.

Opening a Remote Whiteboard Session

Steps to initiate a shared remote whiteboard session.

Participating in a Remote Whiteboard Session

Guide on how to join and interact in a shared session.

8. Changing the Interactive Whiteboard Settings

Changing the Detailed Settings

Customizing specific whiteboard display and input behaviors.

Opening Administrator Settings

Accessing the system's administrative configuration interface.

Configuring Network Settings

Setting up IP addresses, DNS, and proxy for network connectivity.

Adjusting the Touch Sensor Sensitivity

Tuning the screen's touch detection sensitivity for better accuracy.

Adding or Deleting Your Remote License

Managing licenses for advanced features like remote whiteboard.

9. Troubleshooting

If a Message is Displayed during Operation

General advice for handling on-screen messages and errors.

Error Messages Related to Remote Whiteboard

Troubleshooting common problems with remote whiteboard sessions.

Error Messages Related to the RICOH UCS Function

Solutions for errors encountered with the RICOH UCS video conferencing.

10. Appendix

Managing the Machine with RICOH Streamline NX

Using authentication for centralized device management via Streamline NX.

Using Remote Viewer

Viewing remote whiteboard sessions from a computer using Remote Viewer.

Maintenance

Procedures for keeping the interactive pen and display in good condition.

Specifications

Technical details and features of the interactive whiteboard models.

Ricoh D5510 Specifications

General

Display Size	55 inches
RAM	2 GB
Internal Storage	32 GB
Brightness	350 cd/m²
Contrast Ratio	4000:1
Response Time	8 ms
Speakers	2 x 10 W
VESA Mount	400 x 400 mm
Touch Technology	Infrared
Connectivity	HDMI, VGA, USB
Touch Points	10 points
Processor	Quad-core
Resolution	1920 x 1080 pixels

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