Message Cause Solution
"Selected file is currently in
use. User name cannot be
changed."
You cannot change the sender's
name whose status is
"Waiting...".
Cancel transmission ("Waiting..."
status cleared), and then change
the user name.
"Some of selected files are
currently in use. They could
not be deleted."
You cannot delete a file which is
waiting to be transmitted
("Waiting..." status displayed).
Cancel transmission ("Waiting..."
status cleared), and then delete
the file.
When data cannot be sent because there are too many documents or pages
Message Cause Solution
"Exceeded max. number of
pages per file. Do you want
to store the scanned pages as
1 file?"
The file being stored has
exceeded the maximum number
of pages for one file.
Specify whether to store the data
or not. Scan the pages that were
not scanned, and then store them
as a new file. For details about
storing files, see page 384
"Storing and Saving the Scanned
Documents".
"Exceeded max. number of
stored files. Cannot send the
scanned data as capturing
files is unavailable."
Too many files are waiting to be
sent.
Try again after they have been
sent.
"Exceeded maximum number
of file to store. Delete all
unnecessary files."
Too many files are waiting to be
sent.
Try again after they have been
sent.
When the WSD scanner function cannot be used
Message Cause Solution
"Cannot communicate with
PC. Contact the
administrator."
WSD (Device) protocol or WSD
(Scanner) protocol is disabled.
For details about how to enable or
disable the WSD protocol, see
"Enabling and Disabling
Protocols", Security Guide.
"Cannot start scanning
because communication was
failed."
Scan Profile is not set on the
client computer.
Set Scan Profile. For details about
how to do this, see "Creating a
new scan profile", Basic
Operations.
11. Troubleshooting
454
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