Message Causes Solutions
Service call - X A fatal hardware error has
occurred, and the machine
cannot function.
Contact your sales or service
representative.
Set Correct Paper The tray selected in [Select
Paper Tray] under [Fax
Features] does not contain A4,
Letter, or Legal size paper.
While the message is displayed, press [Set
Size]. A menu for changing the paper size
of the current tray appears.
Load A4/Letter/ Legal size paper in the
tray, and then select the corresponding
paper size.
Note that the paper size setting for the tray
under [Paper Settings] will be changed.
See page 266 "Paper Settings (When
Using the Touch Panel Model)".
Set Original to ADF
Cannot use exposure
glass
with set. in [Scan
Size].
Scanning could not be
performed because the originals
were not placed in the ADF,
even though the machine is set
to scan originals larger than
A4/Letter size.
• Use the ADF, even when scanning
A4/Letter or smaller size originals.
• If you need to use the exposure glass,
set A4/Letter or smaller size in [Scan
Size] under [Scan Settings], and then
try again. See page 187 "Specifying
Scan Settings for Scanning".
Sort Copy was
Cancelled
The machine's memory reached
capacity while originals were
being scanned from the ADF to
perform sort copying.
Press [Exit] to print the originals that were
successfully scanned into memory. Then,
copy again the originals left in the ADF.
TX Communication
Error
A transmission error occurred,
and the fax could not be
transmitted correctly.
If the [Auto Redial] setting is enabled, the
machine will redial the number and try
again. If all attempts fail, or if the machine
is in Immediate Transmission mode, the fax
will not be transmitted. Try the operation
again.
10. Troubleshooting
398
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