Getting Started
R&S
®
Scope Rider RTH
37User Manual 1326.1578.02 ─ 12
2.5.1 Cleaning
Shock hazard
Before cleaning the instrument, remove all probes, leads, USB and LAN cables and
power supply.
Instrument damage caused by cleaning agents
Cleaning agents contain substances such as solvents (thinners, acetone, etc.), acids,
bases, or other substances. Solvents can damage the front panel labeling, plastic
parts, or screens, for example.
Never use cleaning agents to clean the outside of the instrument. Use a soft, dry, lint-
free dust cloth instead.
2.5.2 Information for Technical Support
If you encounter problems that you cannot solve yourself, contact your
Rohde & Schwarz support center at www.customersupport.rohde-schwarz.com. The
staff of our support center is optimally trained to assist you in solving the problems.
The support center finds solutions more quickly and efficiently if you provide them with
information on the instrument and an error description.
To create, collect and save the required information, you can create a service report. It
contains the bug report, all relevant setup information, reporting and log files, and the
instrument configuration (device footprint).
1.
Press
, or open the "Setup" menu.
2. Scroll down.
3. Tap "Maintenance".
4. Select "Service".
5. Tap "Service Report".
The instrument creates the .report file and saves it to the USB flash device (if
connected), or to the microSD card.
6. Attach the report file to an email in which you describe the problem. Send the email
to the customer support address for your region as listed in the internet.
Maintenance
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