Section 1: Introduction
CG2 Series Operator Manual Page 1-1
INTRODUCTION
Thank you for your investment in this SATO printer product.
This Operators Manual contains the basic information about the installation, setup, configuration, operation
and maintenance of the printer.
A total of eight topics are covered herein, and they are organized as follows:
Section 1: Introduction
Section 2: Installation
Section 3: Operation and Configuration
Section 4: Troubleshooting
Section 5: Cleaning and Maintenance
Section 6: General Specifications
Section 7: Interface Specifications
Section 8: Appendix
It is recommended that you read carefully and become familiar with each section before installing and
maintaining the printer. Refer to the Table Of Contents at the front of this manual to search for the relevant
information needed. All page numbers in this manual consist of a section number followed by the page
number within the stated section.
This section assists you in unpacking the printer from the shipping container. You will also be guided through
a familiarization tour of the main parts and controls.
The following information is provided herein:
• Features of the printer
• Unpacking
• Parts Identification
1.1 FEATURES OF THE PRINTER
The CG2 Series is 2 inch Compact Desktop printer (Thermal Transfer or Direct Thermal). With a 32-bit RISC
CPU, 4 ips print speed, and 4MB Flash Memory, the CG2 Series is an economical printer with numerous
features making it suitable for a wide range of applications. The key features of the CG2 Series are:
• High Print Resolution with crisp printing quality (203dpi or 305dpi)
• Flexible Interface
• Cutter and Dispenser Printer Options
• HF RFID Option
• Easy Media Loading
• Standalone Capability using Keypad
• Tool-less changing of print head and platen roller for easier maintenance
• Codepage Support and Emulations
• Anti-Microbial casing is ideally suited for clinical environments or food processing industry
• Safety Top Cover Latch
• Distinctive Chassis color
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