11 Troubleshooting
11.1 Fault indicators
Table 38: Fault indicators
LEDs Error Troubleshooting
DIAG
O R
ed
Internal error
b
Restart the device via the Safety Designer
or interrupt the voltage supply for at least
2s.
b
Replace the safety camera sensor and
send it to the manufacturer for repair.
Ö Yellow
Temperature warning
b
Mounting the heat sink
Near range warning
b
Chec
k the near range
Contamination warning
1)
b
Clean the front screens of the illumination
unit and camera module
Ö Red
Contamination error
b
Clean the front screens of the illumination
unit and camera module
Ö Y
ellow/red
Configuration not verified
b
Verifying configuration
o LED of
f. Ö LED flashes. O LED illuminates.
1)
There may be an object located in the warning field. A contamination warning overwrites the warning field
status display.
Further topics
•
"S
tatus indicators", page 14
•
"Status indicators", page 81
•
"Mounting the heat sink", page 51
•
"Interference from objects in the near range", page 24
•
"Regular cleaning", page 83
•
"Verify configuration", page 76
11.2 Diagnostics using Safety Designer
Diagnostic tools
T
he following diagnostics tools are available in the device window:
•
Data recorder
•
Message history
•
Create diagnosis dump
For information on the diagnostic dump, see the operating instructions for the
S
afetyDesigner item no. 8018178.
Interfaces
The following interfaces are suitable for diagnostics:
•
Ethernet
11 T
ROUBLESHOOTING
84
O P E R A T I N G I N S T R U C T I O N S | safeVisionary2 8025919/1I9E/2023-01-09 | SICK
Subject to change without notice