Fault indication
T
able 41: Error types
Fault type Brief description Cause Troubleshooting
C1 Faulty configuration The configuration is faulty.
b
Reconfigure the device.
C3 Incompatible firmware The configuration does not match
t
he device’s firmware version.
b
Chec
k the firmware version of
the device.
b
Replace or reconfigure the
device.
E1 Device error The device has an internal error.
b
Perform a device restart via the
SafetyDesigner or interrupt the
voltage supply for at least two
seconds.
b
Replace the device and send it to
the manufacturer for repair.
E2
F1 Current too high at an
O
SSD
The current is too high at an OSSD.
The limit has been exceeded for cur‐
rent allowed short-term or perma‐
nently.
b
Chec
k connected switching ele‐
ment.
F2 OSSD short-circuit to
24V
There is a short-circuit to 24V at an
O
SSD.
b
Chec
k wiring.
F3 OSSD short circuit to
0V
There is a short circuit to 0V at an
O
SSD.
b
Chec
k wiring.
F4 Short-circuit between 2
O
SSDs
There is a short-circuit between 2
OSSDs.
b
Chec
k wiring.
F5 Short-circuit between
O
SSD and universal
input or universal I/O
There is a short-circuit between
an OSSD and a universal input or
between an OSSD and a universal
I/O.
b
Chec
k wiring.
F9 General OSSD fault At least one OSSD is showing unex‐
pec
ted behavior.
b
Chec
k the wiring of the OSSDs.
L2 Invalid configuration of
t
he external device
monitoring (EDM)
The configuration of the external
device monitoring (EDM) is invalid.
The configuration is unsuitable for
the wiring.
b
Chec
k whether the external
device monitoring is connected
correctly.
b
Check the configuration with
Safety Designer.
L3 Fault in the exter‐
nal de
vice monitoring
(EDM)
A faulty signal is applied at the
external device monitoring (EDM).
The allowed tolerance time has
been exceeded.
b
Chec
k whether the contactors
are wired correctly and operating
correctly.
L8 Fault in the reset input An invalid signal is applied at a reset
in
put. The reset signal is applied for
too long.
b
Chec
k the reset pushbutton, the
wiring, and any other compo‐
nents affected.
L9 Short-circuit at the
r
eset input
Exactly the same signal is applied at
a reset input as at another input, an
OSSD or an output. There may be a
short-circuit.
b
Chec
k wiring for cross-circuits.
M1 Incompatible configura‐
t
ion of the data output
The data output is configured in a
way that the device does not sup‐
port.
b
R
econfigure the data output.
M2 Data output: Data
pac
kets lost
The data output could not transmit
all data packets (for example, buffer
memory full).
b
C
onfigure the data output so that
less data is transmitted.
M3 Configuration not veri‐
f
ied
The configuration is not verified.
b
V
erify the configuration.
TROUBLESHOOTING 11
8025919/1I9E/2023-01-09 | SICK O P E R A T I N G I N S T R U C T I O N S | safeVisionary2
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Subject to change without notice