Siemens DCA Vantage - Page 130

130 DCA Vantage Operator’s Guide
Troubleshooting
If the you cannot correct the error or the problem persists, record the error
code and contact your local technical service provider for assistance.
Error Code Description Corrective Action
E3 The DCA Vantage
system is unable to
access the memory
device containing the
software update (usually
a USB drive).
1. Re-insert the USB memory
device used for the software
updates.
2. Select
OK in the error
message dialog box.
The system reboots and retries
to access the USB.
E10
Motor position
sensor error
The Home/Index sensor
failed to detect light to
dark or dark to light
transitions during a
motor homing operation.
Or
The offset between the
home position
determined from the
Home/Index sensor and
the position for the
optimum optical signal is
greater than +/- 4 half
steps.
1. Discard the sample.
2. Restart the system.
3. Rerun the test.
E12
Motor position
error
The wrong number of
Home/Index sensor
transitions were
detected during a motor
rotation operation.
1. Discard the sample.
2. Restart the system.
3. Rerun the test.
E20
Dark offset
measurement
is out of range
A Dark reading (mean of
16) for a sample or
reference channel is
outside the acceptance
range. This may indicate
an electronic failure.
Contact your local technical
support provider.