Siemens DCA Vantage - Page 133

DCA Vantage Operator’s Guide 133
Troubleshooting
E31
Cartridge
temperature is
very low
The temperature
measured by one of the
cartridge holder
thermistors is 
< (T
setpoint
- 12.9)º C
while the system is idle,
during an Optical Test,
during the first 5 minutes
of an HbA
1c
test, or the
first 5 minutes of a
Microalbumin/Creatinine
test.
Possible causes:
• cold cartridge
• defective heater
plate
• defective thermistor
assembly
• defective connector
• defective electrical
circuit
1. Ensure the reagent cartridge
was properly prepared for
testing. Reagents should be at
room temperature for testing.
2. Power off the system.
3. Rerun the test.
E32
Cartridge
temperature
too low during
measurement
The temperature
measured by one of the
cartridge holder
thermistors.
Possible causes:
• cold cartridge
• defective heater
plate
• defective thermistor
assembly
• defective connector
• defective electrical
circuit
1. Ensure the reagent cartridge
was properly prepared for
testing. Reagents should be at
room temperature for testing.
2. Power off the system.
3. Rerun the test.
Error Code Description Corrective Action